Professional Services

Managed IT Services for Surrey & BC Businesses

Proactive IT support and infrastructure management for growing Canadian businesses. We keep your systems running, secure, and predictable — so you can focus on your actual work.

Server racks in modern data center

Service Overview

Our comprehensive Managed IT Services ensure your systems are always running smoothly. We provide 24/7 monitoring, proactive maintenance, security management, and dedicated support to minimize downtime and maximize productivity. You focus on your core business — we handle your technology.

Every Kolvis engagement starts with a complete audit of your current environment, so we know exactly what we're managing. Then we instrument everything: endpoints, servers, networks, cloud services, backups. If something's going wrong, we usually know before you do.

We work with businesses across Surrey, Langley, Burnaby, and Metro Vancouver — from the City Centre corridor to South Surrey's professional services district. If you're a BC-based business that's outgrown break-fix IT support, we should talk.

Key Benefits

24/7 monitoring & proactive issue resolution
Enhanced security posture across all systems
Predictable, flat-fee monthly pricing
Increased uptime & business continuity
Documented environment & procedures
Direct access to senior engineers

What's Included

A Managed IT engagement with Kolvis covers your complete requirement — we don't nickel-and-dime you for the basics.

  • Server monitoring & management
  • Endpoint management (PC, Mac)
  • Patch management & updates
  • Network device management
  • User account & access management
  • Hardware procurement assistance
  • Monthly performance reporting
  • Quarterly strategic reviews
  • Onboarding & offboarding workflows
  • Plain-English documentation

Frequently Asked Questions

How much do managed IT services cost in BC?

Managed IT services in British Columbia typically range from $75–$175 per user per month depending on scope. Kolvis offers flat-fee pricing that covers monitoring, support, patching, and security — with no out-of-scope surcharges.

What is the difference between break-fix IT and managed IT?

Break-fix IT means you call someone after something breaks and pay per incident. Managed IT is a proactive monthly service where your provider monitors your systems continuously, fixes issues before they cause downtime, and manages your security posture — typically for a flat monthly fee per user.

Do you provide on-site IT support in Surrey?

Yes. Kolvis provides both remote and on-site IT support across Surrey and Metro Vancouver, including Langley, Burnaby, and Delta. Most issues are resolved remotely within minutes; on-site visits are available same-day or next-day for hardware and infrastructure work.

What size businesses do you support?

Kolvis is built for businesses with 10–250 employees — companies that have outgrown break-fix support but aren't ready to hire a full internal IT team.

Who It's For

Kolvis Managed IT is designed for growing businesses with between 10 and 250 employees who've outgrown break-fix support but aren't ready to hire a full internal IT team. If your current provider charges extra for "out-of-scope work," or if you're running your IT on a handshake and hope, we should talk.