Managed IT & Security · Surrey, BC

Modern IT infrastructure, without the surprises.

Kolvis is a managed IT and cybersecurity partner for growing Canadian businesses. Proactive monitoring, layered security, honest invoices — backed by engineers who actually pick up the phone.

Trusted by growing BC businesses.
24/7 coverage · 15-min response SLA
Partners & Certifications
15min
Response SLA
on critical incidents
99.98%
Average uptime
across managed clients
24/7
Real engineer coverage
— no phone trees
$0
Out-of-scope
surprise invoices

Everything a modern IT department needs.

From day-to-day helpdesk to full cybersecurity strategy — delivered by a single partner who knows your environment end-to-end.

Managed IT

Complete lifecycle management for servers, networks and endpoints — with proactive monitoring and patching.

Cybersecurity

Layered defense: EDR, email security, MFA, access controls, monitoring and incident response.

24/7 Help Desk

Real engineers reachable within 15 minutes. No phone trees, no Tier 1 deflection — answers who can actually fix it.

Cloud & Microsoft 365

Deployment, migration, licensing and ongoing optimization of Microsoft 365 and Azure environments.

Backup & Recovery

Immutable backups, tested restores, documented recovery plans. Back to business in hours, not days.

vCIO & Strategy

A fractional technology leader in your corner. Budget planning, vendor reviews, multi-year roadmap.

Network Infrastructure

Firewalls, Wi-Fi, VPN, segmentation and performance monitoring — designed to grow with you.

Compliance & Audit

PIPEDA, SOC 2, HIPAA — we map controls, close gaps and generate the evidence. Audits become formalities.

The MSP we wish existed.

Most managed IT providers are stuck in 2012 — long ticket queues, unclear invoices, security sold as a sticker. Here's what changes when you work with us.

What you get
Kolvis
Typical MSP
15-minute response SLA on critical issues
Guaranteed in writing
"We'll get back to you"
Talk to an engineer who can fix it
No phone trees, ever
Tier 1 triage scripts
Predictable flat-fee pricing
One number, all-in
Surprise "out-of-scope" charges
Layered security across every client
EDR + email + MFA + monitoring
Antivirus & a sticker
Plain-English documentation you can use
Fully documented environment
Locked in one technician's head
Canadian-owned, data stays in Canada
BC-based, PIPEDA aligned
Offshored support

No surprises. Just a clear plan.

Onboarding a new IT partner shouldn't feel like surgery. Our process is designed so you know what happens next — at every step.

01 · Discover

Listen first

A 30-minute conversation about your business, pain points, and goals. No pitch, no pressure.

02 · Assess

Technical audit

We map your environment, inventory your stack, and identify gaps — security, performance, spend.

03 · Deploy

Quiet transition

Onboarding that minimizes disruption. Monitoring live within a week. Everything documented.

04 · Operate

Continuous partnership

Monthly reviews, quarterly strategy, daily vigilance. Your systems improve over time.

Our IT just works now. We haven't thought about a server, a ticket, or a security scare in eight months — which is exactly the point.
Jamie Morgan
Operations Director · Regional Law Firm

Ready for IT that stays out of your way?

Let's start with a 30-minute conversation about your environment — no pitch, no pressure. Come away with a clear view of your infrastructure, even if we never work together.